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FAQS

Help Center

Our dedicated support team is here to help. Contact us for any questions or concerns regarding job applications, account management, or our services. We're available to assist you via phone number 1(835)20-100-28, or via email solutions@chartbook.net for clients, or nurses@chartbook.net (for all nurses)

How to Sign Up

To sign up, Facility Administrators and Nurses need to create an account with their email and password, agree to the Terms of Use and our Privacy Policy, and complete the email verification process.

Shift Booking Process

The process for booking shifts involves Facility Administrators placing shifts on the calendar with the hourly rate. Nurses then can view and claim available shifts, facilities, and rates on a Google Maps interface.

Payment and Timesheets

Before or at the end of a completed shift, Facility Administrators are responsible for submitting payment through the app. All Nurses must clock in and out on the application or a website, that including the facility nurse's signature for verification. All financial transactions are securely processed through the app.

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